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If you have any questions or to make an appointment, please phone us.
Frequently Asked Questions
You will find many answers to common questions about our clinic.
To ensure the best and most appropriate care of your child, all of our paediatricians are triaging the GP referrals prior to booking an appointment. Please note, not all referrals we are receiving can schedule an appointment due to the limited capacity of the Doctor’s waiting time, which varies from 6 months to a year. We will be in contact with you as soon as the Doctor provides us with more information about your request. This process might take 5 – 10 business days.
A referral provides information about you and your condition so that our specialists:
- are aware of relevant background information
- know exactly what they are being asked to do
A referral is also used to indicate that the consultation or test you’re being referred for is clinically important, and that Medicare should cover at least part of the cost.
Most referrals from general practitioners to specialists are limited to 12 months. Referrals from specialists and consultant physicians to other specialists are limited to 3 months unless the patient is admitted to hospital.
Ask your general practitioner or doctor to write you a referral.
You can choose the individual specialist you want to be referred to or ask your doctor to recommend someone. The doctor can address it to a particular person or make a general referral without using the name of the specialist (for example, addressing it to “Dear psychiatrist”.)
If your regular GP knows you well, they might be happy to provide a referral without seeing you in person.
But in general, it is better to make an appointment to get a referral. That way, you are more likely to have the referral contain the sort of information you want it to.
Our specialists will still be able to see you however Medicare will not cover any costs if you visit without a referral.
Referrals to our allied health professionals are not necessary but as mentioned earlier, you will not be able to attract a Medicare rebate.
Referrals for allied health professionals differ from specialists and depending on the service you are after you may need to acquire a “Mental Health Plan” or “Care Plan” from your GP. Please contact one of our friendly staff to enquire about the specific referral you will need to see your required allied health professional.